Returns

You can cancel your order within 7 working days from the day after you received the delivery in line with the Distance selling directive. This right does not apply to customers who transact in our showroom. To do this please email us or write to us. You must also pay the cost of returning the goods and this is non-refundable. If you are unable to return the goods yourselves, Call us on 01617943030 and one of our advisors will arrange the collection for you. If you do decide to return a product to us. You have 7 working days from the date of delivery to request a collection and your appliance must be unused and still in its original packaging and unopened.

Collection in person is available. You can contact us on 01617943030 to arrange to pay for and pick up your item. if paying over the phone you must bring your card with you when collecting the items. There is no charge for collection. Collections are possible 7 days a week. The store and warehouses for collection are situated in Pendlebury, Manchester M27 easily accessible from the M61, M60 and M62 motorways. Appliance World (North West) Ltd Store address is: 543-547 Bolton Rd Pendlebury Manchester M27 8QT.

Refunds will be made within 30 days of notification, by the same method used for the purchase.