Delivery

Delivery information

 

 

Delivery/Collection

We hold thousands of items in stock for quick delivery, most of which are available within a few days. Occasionally we will have to order items from the manufacturer or obtain them from a satellite warehouse which can extend the delivery if the item says in stock we can usually deliver within a few days, see our delivery matrix. Due to Covid, Brexit and many other manufacturing difficulties there are long delays on many products, if our site says available or awaiting stock please call or email us before ordering and we will endeavour to give you the estimated lead times. Our sales team are available 7 days a week

 

What to expect on your delivery day?

 

Local deliveries (Manchester area)

Appliance World (Northwest) Ltd trading as appliance world online delivers by our own team of experienced drivers and installers. Fitting and removal of old products are available within this area can be found here.

All local deliveries are 1 or 2 person teams, we can deliver upstairs for a small fee of £10

If we are installing your appliance, we will disconnect your old appliance and remove it if requested.

You will be texted the evening before with a 90-minute timeslot Monday-Saturday.

The driver will text you when he is on his way too.

Nationwide deliveries

Our deliveries in most areas are free of charge. (We do not deliver to red areas on the below map) We deliver with our own delivery drivers to most postcodes at least once a week. The free delivery service is on certain days please see map below. 

The day before your delivery is due you will receive a text with a 90-minute time slot, on the day of delivery you will receive a text when our driver leaves his previous call.

Your delivery timeslot will be allocated by our automated route planning system so you cannot choose/change your timeslot. Therefore, you must be in to accept the delivery, otherwise a failed delivery charge of £39.99 will apply.

Your delivery is a I person delivery, so it may be necessary for someone to be available to help the driver if there are any steps or you have purchased a large appliance such as an American fridge freezer or range cooker. Please note our delivery is ground floor. We will deliver into a normal house up 1 or 2 steps, but it is ultimately the driver’s decision on the day if the item can be delivered safely with 1 person. we will deliver upstairs if there is a lift.

We cannot be held responsible for any damage incurred. It is the customer's responsibility to protect any floor coverings to prevent damage while the products are being situated in the property. Please check the dimensions of the product you plan to purchase to ensure that it fits in the space and will fit through any doorways.

Let us know if delivery access is restricted due to:

  • Parking permits
  • Traffic restricted areas
  • Width restricted roads
  • Bus routes
  • Low bridges
  • Steps to property
  • Building work/skips etc.
  • Gravel driveways
  • Upper floor deliveries with no lift

Out of area deliveries are usually delivered by pallet to your front door only.

For postcodes ; CF, HC, DG, TD, ML, EH, HC, NK, SP, SA, PL, EX, G there is PALLETISED COURIER delivery, please contact us for delivery pricing.

Orders under £189 Free to postcodes M, BL and £20 to any other not restricted postcodes.

Delivery by special request only SA, LL, LD, SY, CF, NP, EX, TO, PL, TR, TD, DG, EH, ML, K, G, PA, TG, DG, TQ    – please call us on 01617943030

We do not deliver to the Highlands & Islands Of Scotland, Northern Ireland, Isle Of Man or any off shore island in the UK or Worldwide.

 

We will arrange a convenient weekday delivery of your choice. Standard economy delivery is 3 working days. The courier company will deliver the pallet as near to your door as is practicable. If you have a gravel driveway or you live in an apartment, they will get it as close as possible.

  • Unless otherwise stated our delivery service does not include installation or connection of the product, this can be arranged at an additional cost in the Manchester area only.
  • We endeavour to meet all delivery bookings but cannot be held responsible for situations beyond our control,
  • It is your responsibility to ensure that you have signed for the correct goods and number of items delivered.
  • Please do not fit or use a product that is incorrect or different to that which was ordered. If items are damaged, then please contact us before you install anything. Failure to comply with these guidelines will deem that you have accepted the goods and we would be unable to return or replace them,
  • Any delivery issues will be resolved by our sales team at the point of delivery
  • We recommend that you organise the fitting of your appliances once they have been delivered and inspected to your satisfaction, please do not arrange this before in case of any issues.
  • We only charge for the cost of transporting your appliance for recycling. If you wish to return your appliance to us with no charge, then this can be accepted at our premises

Appliance World, 125 Swinton Hali Road, Swinton, Manchester. M27 4AU

 

Delivery Route Schedule by postcode and delivery day 

We can also arrange your goods to be ready for a courier of your choice to collect from our warehouse on receipt of cleared payment by bank transfer only should you require items to areas or oversees that we don’t deliver to.

 

 

International deliveries If you find a suitable insured shipping company that can provide this service, we can have your goods ready for them to collect from us. Or we can deliver to a UK shipping agent.  You will be initially charged UK VAT but once you supply the bill of lading, we can refund the UK VAT

All international deliveries can only be paid by BACS bank transfer.

Acceptance of your order and the completion of the contract between you and Appliance World will take place when the goods are despatched unless we have notified you that we do not accept your order or that you or we have cancelled it.

 


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