You can cancel your order within 14 working days from the day after you received the delivery in line with the Distance selling directive. This right does not apply to customers who transact in our showroom. To do this please email us or write to us. You must also pay the cost of returning the goods and this is non-refundable. If you are unable to return the goods yourselves, Call us on 01617943030 and one of our advisors will arrange the collection for you. If you do decide to return a product to us. You have 14 working days from the date of delivery to request a collection and your appliance must be unused and still in its original packaging and unopened.

 Refunds will be made within 30 days of notification, by the same method used for the purchase.