TERMS AND CONDITIONS

5 YEAR WARRANTY ON SELECTED BUILT IN OVENS & FS COOKERS

 

 

How to Claim:

 

Please visit www.smeguk.com/promotions

 

• You will be required to supply your product’s models number and unique serial number found on the product data plate. You can find this here https://help.smeguk.com/app/answers/detail/a_id/8/~/your-guide-to-find-the-model-and-serial-number-on-large-appliances

 

•     You will need to upload a valid proof of purchase for the below models. Failure to do so, will mean that your claim will berejected.

 

•     This exclusive offer runs from 01/07/2021 until 31/12/2021 inclusive. Claims must be submitted no later than 31/03/2022. Please contact Smeg direct if any queries at: https://help.smeguk.com/app/ask

 

 

1. Promotion is open to UK & ROI consumers only who purchase:

 

a. ALL products within the Smeg 'Dolce Stil Novo' built-in collection:

 

 

Dolce Stil Novo

Ovens - 45 cm

Ovens - 60 cm

Ovens - 90 cm

SF4604PMCNX

SFP6604WTPNX

SFPR9604NR

SF4604PMCNR

SFP6604WTPNR

SFPR9604NX

SF4604PVCNR1

SFP6604WSPNX

SFPR9606WTPNR

SF4604PVCNX1

SFP6604WSPNR

 

SF4606WMCNX

SFP6604PNXE

 

SF4606WMCNR

SFP6604PNRE

 

SF4606WVCPNR

SFP6606WTPNX

 

SF4606WVCPNX

SFP6606WTPNR

 

SF4604WMCNR

SFP6606WSPNX

 

SF4604WMCNX

SFP6606WSPNR

 

SF4604WVCPNR

 

 

SF4604WVCPNX

 

 


 

Dolce Stil Novo

HOBS

HOODS

OTHER

PV695LCNR

KSVV90NRA

CPR615NR

PV695LCNX

KSDD90VN-2

SAB4606NR

PM6912WLDR

KSVV90NX

SAB4606NX

PM6721WLDR

 

CMS4604NR

PM6621WLDR

 

CMS4604NX

SIM693WLDR

 

 

SIM693WLDX

 

CVI638RWN2

HOBD682R1

 

CPR615NX

PVL6106CN

 

CVI638LWN2

PVL674LCN

 

CVI638RWN2

PVL664CN

 

CVI618RWNR2

PXL6106

 

CVI618LWNR2

PXL675L

 

CVI618RWNX2

PXL664

 

CVI618LWNX2

PV675CNX

 

CVI621LWNR3

PV675CNR

 

CVI621LWNX3

PV664LCNX

 

CVI621RWNR3

PV664LCNR

 

CVI621RWNX3

PV632CNR

 

CVI638LWN3

PV632CNX

 

CVI638RWN3

PV631CNX

 

CPV615NR

PV631CNR

 

CPV615NX

PM6912WLDX

 

CPS615NR

PM6721WLDX

 

CPS615NX

PM6621WLDX

 

 

HOBD682R

 

 

HOBD682D

 

 

HOBD682D1

 

 

SIM662WLDX

 

 

SIM662WLDR

 

 

SIM631WLDR

 

 

SIM631WLDX

 

 

 

 

 

 

b. Selected 'Linea' built-in SINGLE & COMPACT OVENS:

 

 

Linea

Ovens - 45 cm

Ovens - 60 cm

SF4101MCN1

SF6101TVN1

SF4101MCS1

SF6101TVS1

SF4101MS1

SFP6101TVN1

SF4101MN1

SFP6101TVS1

 

 

SF4102MCN

SF6102TVN

SF4102MCS

SF6102TVS

SF4102MN

SFP6102TVS

SF4102MS

SFP6102TVN

SF4104WMCN

 

SF4104WMCS

SFP6104WTPN

SF4104WVCPN

SFP6104WTPS

SF4104WVCPS

SFP6104SPS

SF4106WMCS

SFP6106WTPS

SF4106WVCPS

SFP6106WSPS

 

 

 

 

 

c. Selected 'Victoria' built-in SINGLE & COMPACT OVENS:

 

 

 

Victoria

Ovens - 45 cm

Ovens - 60 cm

Doubles

SF4920MCX1

SF6922NPZE1

DOSF6920N1

SF4920MCP1

SF6922PPZE1

DOSF6920P1

SF4920MCN1

SF6922XPZE1

 

 

 

 

SF4920VCN1

SFP6925NPZE1

 

SF4920VCP1

SFP6925PPZE1

 

SF4920VCX1

SFP6925XPZE1

 

 

 

 

SO4902M1N

SOP6902S2N

 

SO4902M1P

SOP6902S2P

 

SO4902M1X

SOP6902S2X

 

 

 

 

 

d. All Portofino FS COOKERS:

 

Portofino

90cm

120cm

CPF9GPAN

CPF120IGMPX

CPF9GPBL

CPF120IGMPBL

CPF9GPOG

CPF120IGMPT

CPF9GPOR

CPF120IGMPWH

CPF9GPR

CPF120IGMPR

CPF9GPWH

 

CPF9GPX

 

CPF9GPYW

 

CPF9IPAN

 

CPF9IPBL

 

CPF9IPOG

 

CPF9IPOR

 

CPF9IPR

 

CPF9IPWH

 

CPF9IPX

 

CPF9IPYW

 

CPF92GMA

 

CPF92GMBL

 

CPF92GMWH

 

CPF92GMX

 

CPF92IMA

 

CPF92IMBL

 

CPF92IMWH

 

CPF92IMX

 

 

 

 

e. All Victoria FS COOKERS:

 

Victoria

110cm

100cm

90cm

60cm

TR4110AZ

TR103BL

TR90BL9

TR62BL

TR4110BL1

TR103IBL

TR90P9

TR62IBL

TR4110GR

TR103IP

TR90X9

TR62IP

TR4110IGR

TR103P

TR93BL

TR62P

TR4110IBL

TR103IGR

TR93IBL

 

TR4110IP

TR103GR

TR93IP

 

TR4110IPG

 

TR93P

 

TR4110IRW

 

TR93IGR

 

TR4110IX-1

 

TR93GR

 

TR4110P1

 

 

 

TR4110RW1

 

 

 

TR4110X-1

 

 

 

 

 

 

 

 

 

2. Purchases only between 01/07/2021 and 31/12/21 will qualify to receive a free 5 year, fully comprehensive parts and labour warranty. This incorporates Smeg’s standard 2-year guarantee plus the 3 additional years warranty.

 

3. This offer applies to products purchased through authorised retailers only

 

4. This offer does not apply to the purchase of graded, seconds, used stock or replacements. Trade/contract sales are excluded from the offer.

 

5. This offer does not apply to Smeg Staff Sale purchases or those affiliated to Smeg.

 

6.The promotion is as stated and has no cash value. No alternative is available, and it is non-transferable.

 

7. The promotion is not to be used in conjunction with other offers except those approved by Smeg. 8. In the unlikely event of you being issued with a refund, the warranty will cease.

9. To be eligible to participate in the promotion you must be a UK or ROI resident aged 18+.

 

10. This promotion is only available to end user consumers (e.g. not to any reseller or business purchased on a trade or contract basis)

 

11. The Promoter accepts no responsibility for forms that are lost or delayed, or which are unable to be sent due to lack of network coverage, system, software or hardware failure or for any other reason beyond its control.

 

12. The promoter reserves the right to disqualify applications it believes are acting in breach of these Terms and Conditions and reserves the right to investigate and take all reasonable action to protect itself against fraudulent claims. Any claims which they believe to be invalid and/or fraudulent will be rejected.

 

13. By completing theonlineform,all participants will be deemed to have accepted and be bound by these Terms andConditions.

 

14. Your name and address will only be retained for communication purposesif you choose to opt into receiving communications from Smeg UK.

 

15. Please see www.smeguk.com/disclaimer/ for our privacy policy.

 

16. For details of the promotion please write to the promoter at the addressbelow.

 

The Promoter: Smeg (UK), The Marketing Department, The Magna Building, Wyndyke Furlong, Abingdon, Oxfordshire, OX14 1DZ, United Kingdom.

 

 

 

 

 

TERMS AND CONDITIONS OF A PROMOTIONAL 5YR WARRANTY

 

DEFINITION

 

Your promotional 5yr warranty covers the cost of repair following a mechanical or electrical fault which stops the equipment working properly. The provision of this plan does not affect your statutory rights. This plan is governed by English law unless we have agreed otherwise with you.

 

CONDITIONS OF COVER:

 

1. The validity period of your warranty is for 5yrs from the date of purchase of your appliance.

2. The first two years of policy are covered by the standard guarantee, years 3,4 and 5 are covered by the extended promotional element.

3. This offer is only available between the promotion dates stated on the relevant promotional material 4. This offer is only available for the specific models detailed on the relevant promotional material

5. The qualifying models must only be purchased in the UK or Ireland during the dates stated on promotional material

6. This offer applies to new appliances only, purchased via approved Smeg stockists and does not apply to appliances purchased second hand or through private sales, or purchases made via a ‘graded’ appliance retailer.

7. The standard and extended promotional warranty is offered exclusively to the recipient at point of purchase.

i.       Please note, if you sell your appliance during its standard or extended promotional warranty period this agreement of cover is not transferable to the new owner.

8.    All applications for the warranty must be completed online together with electronic proof of purchase within 90 days of the date of purchase.

i.       If 28 days from submitting your online warranty application you have not received confirmation of cover via email, please notify the Smeg UK Customer Service team by calling 0844 557 9907 and selecting option 2. If you are in the Republic of Ireland, please call 0044 844 5579907 and select option 2.

ii.       If you do not have internet access or are experiencing difficulties completing our online form, or uploading proof of purchase, please contact our Customer Service team as above, who will be happy to assist over the phone.

9. During the entire period of cover, you must be able to provide proof of purchase when requested by Smeg UK or one of its agents.

 

 

EXCEPTIONS TO COVER:

 

1. Costs arising from you failing to follow the manufacturer’s instructions.

2. Costs covered by any other guarantee or warranty provided by other suppliers or repairers. 3. Costs arising from you using your equipment in a non-domestic or commercial environment.

4. Accidental damage, theft, attempted theft, malicious damage, damage or failure caused by fire or explosion.

5. Damage or failure caused by floods, lightening, storms, frost or other bad weather conditions. 6. Costs arising from any problems with the supply of electricity.

7. Costs if no fault is found with your equipment, including engineer call out charge. 8. Routine maintenance, cleaning and servicing.

9. Labour charges for work outside the repairer’s normal working hours.

 

 

 

 

 

 

10. Costs arising from not being able to use your equipment or from damage caused when the equipment breaks down.

11. Costs related to:

a) Loss of earnings to allow Smeg UK or their agent access to your property. b) Arranging access to your property for Smeg UK or their agent.

12. Cosmetic damage such as dents or scratches to the equipment.

13. The cost of replacing any item or accessory that is intended to be replaceable. These items include; fuses, batteries, light bulbs, fluorescent tubes and related starters, filters and attachments.

14. Cost due to rust, corrosion or water damage. 15. Cables, plugs, light covers, or rain covers.

16. Please note: This warranty is in addition to your statutory and other legal rights. Engineer visits are normally made between 8.30 am and 5.30 pm Mon-Fri. In the unlikely event of your Smeg appliance requiring technical support during your warranty period please contact the Smeg Service team on 0344 557 9907, selecting option 1. The service team are available Monday to Friday 8.30am – 6pm, Weekends 9am -1pm (excluding UK public holidays). You can also request product support online: https://help.smeguk.com/app/ask